This is what happens between a visitor's first message and the summary waiting in an attorney's inbox the next morning.

Three steps, start to finish.

01

A visitor arrives on your site.

Iris opens as a conversation. A quiet presence on the page, not a popup form. The disclosure comes first: this is the firm's intake agent, not an attorney. Then a single invitation to tell the story.

Iris · Intake AgentSunday · 9:41 PM
Good evening, you've reached Novak & Rowe. I'm Iris, the firm's intake agent, and I'm not an attorney. Take your time. What happened?
I hurt my back at work on Friday. It got worse all weekend and tonight I can barely stand up straight. I don't even know if this is a lawyer thing.
02

Iris conducts the intake.

Warm and unhurried. The pace of someone listening, not processing. Iris asks what happened, then the follow-ups that matter: treatment, timeline, fault, prior representation. The conversation runs in English or Spanish, and goes wherever the story needs it to.

Excerpt: Iris · Intake AgentTuesday · 11:07 PM
I'm sorry. That kind of delay is common with rear-end collisions. Have you been able to see a doctor?
Not yet. I kept thinking it would fade.
It's still worth being checked soon. I'll note that you haven't been yet. Do you know whether the other driver carried insurance?
03

The attorney receives the summary.

Before the next morning, a structured brief lands in the attorney's inbox: facts, urgency, statute flags, and one recommended next step, in the same format every time. The lead is filed in the firm dashboard, searchable from day one.

M. Novak · InboxThursday · 6:52 AM
From
Iris · Novak & Rowe intake
To
M. Novak
Subject
New intake · Rosa Delgado (flagged)

Premises liability. Statute: three months remaining. Urgency: High. Recommended next step: call this morning. She has been asked to sign by Friday.

Open the one-page summary

One script tag. Live in under a day.

One script tag in the body of your site, added by whoever manages it, the way any other tag is added. WordPress, Squarespace, Webflow, custom: five minutes, all the same.

We handle the rest on a single onboarding call: practice areas, qualification criteria, escalation rules. Most firms watch their first live conversation that same evening.

The questions firms ask first.

Is Iris just a chatbot?
No. Iris is an intake agent. It conducts a complete intake conversation, qualifies the inquiry against your threshold, and delivers a structured summary. The difference shows up in the morning inbox.
What if a visitor has an emergency?
Iris recognizes urgency: an imminent statute, a weekend arraignment, and escalates on the spot. The on-call attorney is alerted the moment the conversation ends.
How does Iris qualify cases?
The firm sets the threshold; Iris applies it, the same way every time. Every summary arrives with a score, a status, and the reasons behind both. Whether to take the case stays the attorney's call.
Is client data confidential?
Conversations belong to the firm. They're encrypted in transit and at rest, never sold or shared, and never used to train models.
Does Iris work on mobile?
Yes. Fully responsive, in any modern browser, with nothing to install. Late-night inquiries happen on phones, and the experience is built for that.
Does Iris give legal advice?
No. Iris collects information and discloses, at the start of every conversation, that it's the firm's intake agent, not an attorney.

The longer list (privacy, privilege, pricing) lives on the FAQ page.

Watch the three steps happen.

The demo link runs a live intake from the first message to the morning summary. The three steps, happening in front of you. No call, no obligation.

Request a DemoAfter-hours intake